Get in Touch

We're here to help with your Shopify development and optimization needs. Reach out to our expert team for a consultation.

Call Us

+1 (555) 123-4567

Monday-Friday, 9AM-5PM EST

Visit Us

123 Ecommerce Street

Digital City, CA 90210

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Send Us a Message

Fill out the form below to get in touch with our team. We'll respond to your inquiry within 24 hours.

Thank you for contacting us! We'll get back to you shortly.

Schedule a Free Consultation

Book a 30-minute discovery call with one of our Shopify experts to discuss your project requirements and explore how we can help you achieve your e-commerce goals.

What to Expect During Your Consultation:

  • Detailed discussion of your business needs and goals
  • Expert assessment of your current Shopify store (if applicable)
  • Recommendations for improvements and optimizations
  • Overview of our approach and methodology
  • Preliminary timeline and budget estimates
  • Answers to all your Shopify development questions

Our Location

Our Client Onboarding Process

When you choose to work with ShopifyWebExpert, we follow a structured onboarding process to ensure a smooth start to our collaboration:

1

Initial Consultation

Detailed discussion to understand your business needs, goals, and project requirements.

2

Proposal & Agreement

We provide a comprehensive proposal outlining scope, timeline, deliverables, and terms.

3

Kickoff Meeting

Introduction to your dedicated project team and detailed project planning session.

4

Project Commencement

Begin the development process with regular updates and milestone reviews.

Response & Availability

We believe in transparent communication and quick response times:

Response Time Expectations:

  • Initial Contact: Within 24 hours (business days)
  • Project Inquiries: Detailed response within 48 hours
  • Ongoing Project Communication: Same-day responses during business hours
  • Emergency Support: Priority response within 2-4 hours

Business Hours:

  • Monday - Friday: 9:00 AM - 5:00 PM Eastern Time
  • Saturday - Sunday: Closed (Emergency support available)

After-Hours Support:

For clients with active maintenance plans, we offer extended support hours and emergency assistance outside of regular business hours.

Frequently Asked Contact Questions

Find quick answers to common questions about working with us.

How quickly can you start on my project?

Our typical lead time is 1-3 weeks, depending on our current project load and the complexity of your requirements. We can sometimes accommodate rush projects for an additional fee.

Do you provide ongoing support after the project is completed?

Yes, we offer various maintenance and support plans to ensure your Shopify store continues to perform optimally after launch. These plans include regular updates, monitoring, and priority support.

What information should I prepare for our initial consultation?

To make the most of our initial consultation, prepare information about your business goals, target audience, current challenges, specific requirements, timeline expectations, and budget considerations.

Do you sign NDAs before discussing project details?

Yes, we're happy to sign a Non-Disclosure Agreement before discussing sensitive details about your project or business. We respect the confidentiality of all client information.

What payment terms do you offer?

Our standard payment structure is 50% deposit to secure your project slot, with the remaining 50% due upon project completion. For larger projects, we can arrange milestone-based payments.

Can you work with clients in different time zones?

Absolutely! We work with clients worldwide and can schedule meetings and communication to accommodate different time zones. Our project management tools also enable asynchronous collaboration.

Ready to Transform Your Shopify Store?

Whether you're starting a new project or looking to optimize an existing store, we're here to help you succeed.

Call Us Now: +1 (555) 123-4567